Running a business can be very taxing, both financially and emotionally. The last thing you need as a small business owner is your print technology malfunctioning on you and having to fix it yourself. At AOTech, we are dedicated to our customers and supporting their endeavours. This is why we offer a variety of resources to help our business customers with their printing needs.
AOTech offers flexible financing options to our customers, allowing customers to either buy the machine outright or lease it over time to take some of the financial burdens away. We aim to help our customers meet their business needs whilst staying under budget. We tailor a selection of financial solutions to specifically match your business needs, making it simple to control your cash flow, update technology and allocate funds to prioritize your sales and your team.
A Garter study showed that ‘50% of help desk calls are printer related.’ To ease the burden of ineffective machinery and tireless service requests, AOTech offers exceptional customer support, and preventative maintenance plans to ensure your devices are working to their utmost potential, helping you avoid those long help desk calls. When our preventative technology, FMAudit, brings to our attention that there is an issue with your printer, one of our helpful customer support representatives will call you to address the issue. For smaller issues, we aim to rectify them without the need to escalate the matter. However, for more serious issues, we have trained professionals to come to you and service your machine, providing you with peace of mind and removing stress. If you’re too far for our specialists to reach you physically, we offer Quick Support service through a remote connection, where we connect to your device and help to address the problem.
AOTech is an all-in-one print management service, meaning we can also provide you with comprehensive print products and services, including toner and replacement parts, along with delivering and installing your device, meaning you can have peace of mind knowing all of your printing needs are taken care of. Furthermore, AOTech respects your right to privacy, and we are committed to safeguarding the privacy of our customers. With one company handling your device and printing needs, it means there is less risk of security concerns. When your device and associated company information is handled by too many external sources, data loss and security risks are a possibility.
At AOTech we aim to deliver more than you expect, as our customers are always our main focus. If you’re looking for an all-in-one managed print service to alleviate your stress, look no further.
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